EmPower Better Health Team

Michelle is one of our Administrative Assistants and the friendly voice you hear when you call EmPower. She will go above and beyond to help you out with any appointments or queries you may have.

Michelle currently works 3 days a week and is mum to 3 beautiful girls and 2 lazy ragdoll cats. In her spare time she loves reading, volunteering at the Canberra Zoo, training in boxing, kickboxing and functional fitness and spending quality time with her family.

Jacinta is the Head of our Client Support Team and a cherished part of the EmPower Better Health family. With her warm, kind-hearted nature and fantastic smile, Jacinta is one of the friendly faces you will see around the clinic. Her dedication to providing an exceptional client experience shines through in every interaction. Jacinta’s approachability and caring nature helps her build strong connections with our clients. She prioritises making every client feel valued and heard, always appreciating open and honest feedback to enhance their experience. Jacinta is enthusiastic about meaningful interactions and is always willing to assist with any needs or concerns.

With a Bachelor of Medical Radiation Science completed in 2019, Jacinta brings valuable experience from both the public and private sectors of medical imaging. Her background enriches her role, enabling her to support our clients with both expertise and empathy. Outside of work, Jacinta is a devoted mother of two beautiful children, deeply involved in their development and enjoys watching them grow. She is an avid tennis and ultimate frisbee player, and also loves cooking and playing the piano.

Jacinta’s blend of professional expertise, warm personality, and commitment to both her family and our clients makes her an invaluable member of our team.

Tracy joined the EmPower team after relocating from Adelaide to Canberra, embracing a new chapter and fresh adventure with her family. She brings a warm, professional presence to the Client Support Team and takes pride in helping create a positive experience for every client who walks through the clinic doors.

Married with two daughters, Tracy enjoys staying active and spending time outdoors, particularly walking her English Cocker Spaniel, Angelo. She also loves travelling and has a special appreciation for exploring Europe, making the most of opportunities to experience new cultures and places.

Jackie is a friendly and compassionate member of our Client Support Team who brings a calm, easy-going approach to EmPower Better Health. She enjoys helping clients feel welcome and supported and brings a genuine interest in health, movement and rehabilitation to her role.

Currently studying Exercise Physiology at the University of Canberra, Jackie hopes to continue building her experience in allied health as she works towards her future career. Her passion for movement began with rugby and has since evolved into a love of endurance sports, with Jackie now splitting her time between Hyrox, triathlons and running.

Outside of work and study, Jackie runs the UC Run Club, organising events and managing sponsorships. When she’s not training or organising her next event, she loves spending time with friends and relaxing by the beach.

Caitlin brings a warm, friendly and down-to-earth approach to the EmPower Better Health team. With a background as a personal trainer and group fitness instructor, she has always had a strong interest in health and wellbeing and a genuine passion for helping people.

Caitlin is excited to bring her experience into a clinic setting and build a career where she can continue supporting people and helping every client feel welcome and cared for from the moment they walk through our doors.

Outside of work, Caitlin enjoys training with her CrossFit community, heading out for a walk with a coffee in hand, spending time at the beach, and catching up with friends and family.

Amy is a friendly and approachable member of our Client Support Team who brings a bubbly, welcoming energy to EmPower. She enjoys supporting clients behind the scenes and at the front desk, always doing what she can to ensure people feel looked after and have a positive experience with our team.

With previous administrative experience in orthodontics, Amy brings strong organisational skills and attention to detail to her role. She is currently studying Physiotherapy at the University of Canberra and is keen to gain practical experience in the allied health industry alongside her studies.
Outside of work and uni life, Amy is a proud mum to two boys and loves unwinding through Latin dancing, which she enjoys for the energy, creativity, and connection it brings.

Kate brings over six years of experience as a Practice Manager in a busy physiotherapy clinic, where she developed a strong skill set in clinic operations, team support, and client care.

Originally from South Australia, she is a proud mum of two and loves spending quality time with her children outside of work. Kate is excited to bring her energy, experience, and passion for helping people to the EmPower Better Health team.

Rose is a welcoming presence at EmPower Better Health, and you’ll often find her at the front desk ready to greet clients with a smile (and usually a coffee close by!).
Coming from a hospitality background, Rose is no stranger to busy environments and understands the importance of making people feel comfortable, supported, and genuinely cared for. She brings a calm, friendly energy to the Client Support Team and enjoys being part of a workplace that’s focused on health, community, and connection.

Outside the clinic, Rose is a mum of two children and loves spending her downtime catching up with friends, enjoying family time, and recharging over a great cup of coffee.

Ashleigh is one of our bright and compassionate members of our client support team. With a warm smile and passion for health and wellbeing, Ashleigh strives to ensure that every experience is meaningful and positive.

Currently studying Physiotherapy at the University of Canberra, Ashleigh is excited to gain some practical experience in the health industry. Having had a background in various disciplines such as netball, basketball, cheerleading, and acrobatics, her passion for movement drove her to pursue a career in physiotherapy.

Outside of the clinic, you may catch Ashleigh playing State League netball, on the stage at local theatre shows, or crocheting the day away!